With the Delta variant looming in the not-so-distant background, Amy shares how to take advantage of this "post-pandemic" moment, however fleeting, by making the latest trends in hospitality marketing work for your property in the months ahead. From installing a text messaging app, to queueing up life cycle emails, this actionable podcast episode will prepare you for fall, and help you set your marketing strategy and budget for the year ahead. All in less than 20 minutes.

In this clip from episode 41, Natasha Graves shares the story behind VacayAbility. Turns out, many hotels and destinations are missing out on a massive market: accessible travel.

For Nicole Smith, founder of Flytographer, a global company that's captured over 3 million memories across six continents to date, success is about reclaiming her calendar and her time. Nicole's story of entrepreneurship, single motherhood, and how she built a multi-million dollar business is awe-inspiring.

Traveler writer, Katherine Parker Magyar, joins Amy to share her story, and recent history, and then dive into this present moment: travel finally opening up again, airline prices, mystery flights, and so much more.

In this sneak peek from episode 39, the founder of Traverse Journeys, Ashley Blake), posits that travel is transformative both for the traveler and the communities visited.


It’s been a year of podcasting, and a year of pandemic life. In this episode, Amy shares the lessons that she’s learned, and the changes that have informed her hotel marketing strategies over the last 12 months. Amy shares examples of how each of these lessons has played out in practice, and how to harness these marketing strategies in the future.

This month, and every month, we honor all the women across the world rewriting the hospitality industry. In episode 40, we're highlighting 16 interviews with women in travel and hoteliers making history. Featured guests: Frances Kiradjian, Ariela Kiradjian, Amy Ogden, Alyssa Ramos, Eve Dreher, Aditi Verma, Moniqua Lane, Lindsay Paige Stein, Jamila Ross, Jessica Blotter, Sarah Dandashy, Robin Staten, Austen Tosone, Sonia Thompson, and Davonne Reaves.

Bonus footage from my conversation with Davonne Reaves is here. In the time since I interviewed Davonne, she's launched a scholarship fund and her own podcast. As Davonne puts it, "it's bigger than me."

In 10 minutes, you're going to learn how to make your hotel (and truly any brand) more inclusive with Sonia Thompson. You're also going to witness the magic of two women putting their heads together.

With the proliferation of social media apps, what makes content great? What makes content shareable? Austen Tosone joined me to answer these questions, and help you level up your social strategy.

Find out how Robin Staten, founder of Tiny Urban Escapes, is making a positive change in our industry, by empowering more women to own, design, and manage hotels, and build them better than before.⁠

Digital content creator, Austen Tosone, shares her story, and dives into video, including tips for creating dynamic video content for hotels and travel. 

Robin Staten, founder of Tiny Urban Escapes, joins Amy to talk about her female developed, owned, and managed luxe boutique hotel company focused on creating one-of-a-kind experiences by transforming upcycled shipping containers into private suites.

Join Amy Draheim and Sarah Dandashy for a lightning round: 8 hospitality trends that will shape 2021. These hotel industry experts talk through the Airbnb effect, contactless everything, virtual meetings, sustainability, social media as a bonafide communication channel, and flexibility.

In our kick off to 2021 and season 3, Sarah Dandashy joins the show to dissect the top travel trends of 2021. How will the travel industry begin to rebound? What steps are being taken to ensure the travel industry's recovery? From flexible cancellation policies to hotel lobbies as COVID testing facilities, one thing is certain: our industry will recover stronger—and more tuned into travelers' mindsets—than ever before.

I didn't realize when I started a podcast, that it would become a time capsule. We've compiled all 13 interviews with 14 brilliant minds into a snapshot of the year. Watch the five minute video, or listen to the full episode.

The “Leading the Way” entrepreneurship series continues with Jessica Blotter. Jessica is the founder of Kind Traveler, the first socially conscious, give and get hotel booking engine. Jessica joins Amy to share what she’s built, why she built it, and what she’s learned.

Hotelier and restaurant owner Jamila Ross shares her entrepreneurial journey, including where she gets that unmistakable drive to create, her advice to aspiring entrepreneurs, and the defining moments along the way. This is the second half of a two part episode, the first half aired 11/24/2020.

The entrepreneurship series continues with Jamila Ross, a non-traditional hotelier who's made a big impact with The Copper Door B&B, a small hotel in historic Overtown, Miami. Part two airs 12/1/2020.

In part two, we're diving into what Bashar Wali's building, conscious capitalism, and the giveashitability factor. We’re getting the scoop on This Assembly, Practice Hospitality, and Bashar's vision for the future. Part one aired 11/10/2020.